About
Akómi, an Amsterdam-based womenswear brand, established in 2019 by Demi van Maanen and Maaike Minderhout. The philosophy of Akómi is inspired by ancient Greek mythology; The Fates, a story of three goddesses who define the cycle of life. Akómi redefines and extends the life cycle of existing pieces and materials by reviving them. Akómi, derived from the Greek saying ‘Mia akómi forá’ denotes ‘one more time’ and expresses the idea that reviving is ceaseless.
 
Akómi offers one-of-a-kind curated vintage items as well as manually redesigned pieces. Close to forty percent of the collection has been redesigned in alliance with a local atelier. The garments, as well as the haberdashery, are handpicked and re-used. Each collection is curated and designed for the modern muses who are fascinated by the beauty of the past and inspired by living in the now.
 
Akómi's mission is to create highly wearable collections with modest feminine aesthetics that emit a confident attitude. With clothing sourced within Europe and redesigned in Amsterdam, Akómi showcases craftsmanship. The collections cover women’s ready-to-wear.
 
Contact

Reach out to us if you have any questions, concerns or need help with an order. 
info@akomiofficial.com
 
Opening hours: Monday to Friday 
11:00 - 17.00 (CET)
 
Would you like to come by our office in Amsterdam to try on our collection? Drop us an e-mail and we'll get back to you within 48 hours. 
Retail
We’re always looking for the right partners to help us grow globally. Are you interested in in selling our collection in your store? Please reach out to us at info@akomiofficial.com
 
Current points of sale
Hutspot Rozengracht 
Rozengracht 204-210
1016 NL Amsterdam
Netherlands
Verse Good Store 
Prinsengracht 581-1 
1016 HT Amsterdam
Netherlands
Verse Good Store
Gerard Doustraat 84H
1072 VW Amsterdam
Netherlands
 
Shipping
The Netherlands: 1 – 3 working days; 7,25 EUR
EU member states: 3 – 7 working days; 15 EUR
Norway and Switzerland: 4 – 8working days; 15 EUR
Other countries: 8 – 10 working days; 30 EURO

Online Returns Policy
 
Please note: We are a small team and our customer service department is currently a two-woman team. We will try to answer your emails within 48 hours on business days.
We always hope you to love the items you bought from us. If you are unsure about the sizing before buying, email us at info@akomiofficial.com or drop by our office in Amsterdam.
If however, you wish to return or exchange your purchase from akomiofficial.com please note the following: Akómi allows the return of full priced goods within 5 business days of the delivery date.
The cost of returning the item to us is your responsibility.
The same returns policy applies to items purchased with a personalized discount code; not in conjunction with Akómi Sales, Outlet or Seasonal Promotions.
 
Ensure that the item being returned is in an unworn condition with all tags and labels attached.
Returns and exchanges must include the original packaging in a reasonable condition.
Please ensure that you have a proof of purchase.
 
Exchange Policy
Exchanges or credit for full priced goods can be made within 5 business days of the delivery date. We do offer a 10% discount for customers who wish to exchange full priced items
 
Ensure that the item being returned is in an unworn condition with all tags and labels attached.
All items bought in Akómi Promotions, Akómi Sales or Outlet can be exchanged for another item but not refunded.
Please make sure the return form is enclosed with your order, this form must be completed and included in your package. Without this return form we will not be able to process your return.
 
Download return form here.
Obtain a Return Authorisation Code by contacting returns@akomiofficial.com and return to us within 5 business days of the delivery date. Post the item you wish to return together will the completed return form to:
Akómi Official Web Returns
Bilderdijkstraat 210-3
1053LG Amsterdam
The Netherlands
The item is your responsibility until it reaches us, so we would advise you to send it by registered mail, with track & trace or any postage that requires signing upon delivery.
 
General terms & conditions
 
Definitions
  1. Akómi: Akómi Official, established in Amsterdam , Chamber of Commerce no. 74624512.
  2. Customer: the person with whom Akómi has entered into an agreement.
  3. Parties: Akómi and customer together.
  4. Consumer: a customer who is an individual acting for private purposes.
 
 
Applicability
  1. These terms and conditions will apply to all quotations, offers, activities, orders, agreements and deliveries of services or products by or on behalf of Akómi.  
  2. Parties can only deviate from these conditions if they have explicitly agreed upon in writing.
  3. The parties expressly exclude the applicability of supplementary and/or deviating general terms and conditions of the customer or of third parties.
 
 
Prices
  1. All prices used by Akómi are in euros, are inclusive of VAT and exclusive of any other costs such as administration costs, levies and travel-, shipping- or transport expenses, unless expressly stated otherwise or agreed otherwise.
  2. Akómi is entitled to adjust all prices for its products or services, shown in its shop, on its website or otherwise, at any time. 
  3. Increases in the cost prices of products or parts thereof, which Akómi could not foresee at the time of making an offer or the conclusion of the agreement, may give rise to price increases. 
  4. The consumer has the right to terminate an agreement as a result of a price increase as referred to in paragraph 3, unless the increase is the result of statutory regulation.
   
 
Samples / models 
 
If the customer has received a sample or model of a product, he can not derive any rights from this other than that it is an indication of the nature of the product, unless the parties have explicitly agreed that the products be supplied conform to the sample or model.
 
Redesigned vintage / curated vintage
 
The collection is made from vintage garments, sourced and curated within Europe. The curated as well as the redesigned vintage may show some age-related wear, like minor marks or scratches, associated with the nature of vintage. 
 
The consumer is aware of the fact that the garments are made of used products and is not able to return garments based on defaults after the cooling-off period of 5 days (see right of cancellation)
 
 
Inspection
The buyer will be obliged to inspect, upon delivery of the products, if the right products have been delivered in the right quantity. Please note that products are (re)made from vintage garments. Some of the items may show age-related wear, such as minor marks or scratches, naturally associated with the essence of vintage.
Any defects in or damage to products and/or packaging which are or could be discovered upon delivery should be mentioned by the buyer on the delivery order, the invoice and/or the transport documents or should, if this is not done, be reported by the buyer to Akómi within 24 hours, followed by a detailed written confirmation of the complaint. If such complaints are not reported in time, the goods are deemed to have been received in good condition.
 
 
Consequences of late payment
  1. If the customer does not pay within the agreed term, Akómi is entitled to charge an interest of 1% per month from the day the customer is in default, whereby a part of a month is counted for a whole month.
  2. When the customer is in default, he is also due to extrajudicial collection costs and may be obliged to pay any compensation to Akómi. 
  3. The collection costs are calculated on the basis of the Reimbursement for extrajudicial collection costs. 
  4. If the customer does not pay on time, Akómi may suspend its obligations until the customer has met his payment obligation. 
  5. In the event of liquidation, bankruptcy, attachment or suspension of payment on behalf of the customer, the claims of Akómi on the customer are immediately due and payable. 
  6. If the customer refuses to cooperate with the performance of the agreement by Akómi, he is still obliged to pay the agreed price to Akómi. 
 
 
Right of recovery of goods 
  1. As soon as the customer is in default, Akómi is entitled to invoke the right of recovery with regard to the unpaid products delivered to the customer.
  2. Akómi invokes the right of recovery by means of a written or electronic announcement.
  3. As soon as the customer has been informed of the claimed right of recovery, the customer must immediately return the products concerned to Akómi, unless the parties agree to make other arrangements about this. 
  4. The costs for the collection or return of the products are at the expense of the customer.
  
Right of cancellation 
  1. A consumer may cancel an online purchase during a cooling-off period of 5 days without giving any reason, provided that
  • the product has not been used
  • the product is not specially tailored for the consumer or adapted to its special needs
  • the purchase does not concern an (assignment to) urgent repair
  • the consumer has not renounced his right of cancellation
  1. The reflection period of 5 days as referred to in paragraph 1 commences:
    • on the day after the consumer has received the last product or part of 1 order
    • as soon as the consumer has received the first the product of a subscription
    • as soon as the consumer has purchased a service for the first time
    • as soon as the consumer has confirmed the purchase of digital content via the internet
 
  1. The consumer can notify his right of cancellation via info@akomiofficial.com, if desired by using the withdrawal form that can be downloaded via the website of Akómi, www.akomiofficial.com.
  2. The consumer is obliged to return the product to Akómi within 5 days after the notification of his right of cancellation, after which period his right of cancellation will lapse. 
  3. The costs for return are due Akómi if the complete order is returned.
  4. If the purchase costs and any other costs (such as shipping and return costs) are eligible for reimbursement according to the law, Akómi will refund these costs to the consumer within 14 days of receipt of the timely appeal to the right of withdrawal, provided that the consumer has returned the product to Akómi in time.
 
Suspension of obligations by the customer
 
The customer waives the right to suspend the fulfillment of any obligation arising from this agreement.
 
 
Right of retention 
  1. Akómi can appeal to his right of retention of title and in that case retain the products sold by Akómi to the customer until the customer has paid all outstanding invoices with regard to Akómi, unless the customer has provided sufficient security for these payments. 
  2. The right of retention of title also applies on the basis of previous agreements from which the customer still owes payments to Akómi.
  3. Akómi is never liable for any damage that the customer may suffer as a result of using his right of retention of title.
 
 
Settlement 
 
The customer waives his right to settle any debt to Akómi with any claim on Akómi. 
 
 
Retention of title
 
  1. Akómi remains the owner of all delivered products until the customer has fully complied with all its payment obligations with regard to Akómi under whatever agreement with Akómi including of claims regarding the shortcomings in the performance.
  2. Until then, Akómi can invoke its retention of title and take back the goods. 
  3. Before the property is transferred to the customer, the customer may not pledge, sell, dispose of or otherwise encumber the products. 
  4. If Akómi invokes its retention of title, the agreement will be dissolved and Akómi has the right to claim compensation, lost profits and interest.
 
 
Delivery
Products will be delivered at the address specified by the buyer.
Akómi will effect delivery within 30 (thirty) days, unless a different delivery period has been agreed upon. The delivery period (agreed or otherwise) will start when the supplier has received payment from the buyer.
Akómi always uses the following indicative delivery periods, whereby orders that are placed on working days before 2.00 pm are dispatched that next day and orders that are placed during the weekend or on public holidays are dispatched the next working day:
 
  • The Netherlands (zone 1): 1 – 3 working days;
  • EU member states (zone 2): 3 – 7 working days;
  • Norway and Switzerland (zone 3): 4 – 8working days;
  • Other countries (zone 4): 8 – 10 working days.
 
 If the delivery is delayed or if an order cannot be executed or can only be executed in part, the buyer will be informed of this within 30 days after having placed the order. In that case, the buyer will be entitled to dissolve the contract free of charge. If the buyer dissolves the contract for the reason mentioned above, the supplier will immediately refund the amount paid by the buyer.
Akómi will be entitled to effect its deliveries in consignments.
Unless the parties agree otherwise, the products will be dispatched in a manner to be determined by Akómi. Akómi will not be liable for any damage whatsoever related to the dispatch of the products.
The buyer guarantees that the delivery address agreed upon is correct and complete and that the products can actually be delivered at that address. If delivery of the products appears to be impossible, the supplier will be at liberty to deliver the products, at the buyer's risk, at the most suitable location - in the opinion of the supplier and/or its transporter - in the immediate vicinity of the delivery address agreed upon, or to take the products back at the buyer's risk and expense, possibly store them elsewhere and/or possibly deliver them at a later time.
The risk of the products to be delivered will pass to the buyer when the products are actually available to him or to a third party designated by him (not being the carrier).
 
  
Delivery
  1. Delivery takes place while stocks last.
  2. Delivery takes place at Akómi unless the parties have agreed upon otherwise.
  3. Delivery of products ordered online takes place at the address indicated by the customer. 
  4. If the agreed price is not paid on time, Akómi has the right to suspend its obligations until the agreed price is fully paid. 
  5. In the event of late payment, the customer is automatically in default, and hereby he can not object to late delivery by Akómi.
 
 
Delivery period
  1. Any delivery period specified by Akómi is indicative and does not give the customer the right to dissolution or compensation if this period is not met with, unless the parties have expressly agreed otherwise in writing.
  2. The delivery starts once the customer has fully completed the (electronic) ordering process and received an (electronic) confirmation of his order from Akómi. 
  3. Exceeding the specified delivery period does not entitle the customer to compensation or the right to terminate the contract, unless Akómi cannot deliver within [number of days late] or if the parties have agreed upon otherwise.
  
 
Actual delivery
 
The customer must ensure that the actual delivery of the products ordered by him can take place in time.
 
 
Transport costs 
 
Transport costs are on behalf of the customer, unless the parties have agreed upon otherwise.
 
 
Packaging and shipping 
  1. If the package of a delivered product is opened or damaged, the customer must have a note drawn up by the forwarder or delivery person before receiving the product. In the absence of which Akómi may not be held liable for any damage.
  2. If the customer himself takes care of the transport of a product, he must report any visible damage to products or the packaging prior to the transport to Akómi, failing which Akómi cannot be held liable for any damage. 
 
Insurance
 
Storage 
  1. If the customer orders products later than the agreed delivery date, the risk of any quality loss is entirely for the customer.
  2. Any extra costs as a result of premature or late purchase of products are entirely at the customer's expense.
 
Guarantee
  1. The warranty relating to products only applies to defects caused by faulty manufacture, construction or material. 
  2. The warranty does not apply in the event of normal wear and tear and damage resulting from accidents, changes made to the product, negligence or improper use by the customer, or when the cause of the defect can not clearly be established.
  3. The risk of loss, damage or theft of the products that are the subject of an agreement between the parties, will pass on to the customer when these products are legally and/or factually delivered, at least are in the power of the customer or of a third party who receives the product for the benefit of the customer.  
 
Exchange
  1. Exchange is only possible if the following conditions are met:
  • exchange takes place within 5 days after purchase upon presentation of the original invoice
  • the product is returned in the original packaging or with the original (price) tags still attached to it 
  • the product has not been used
  1. Discounted items, non-shelf articles such as food, custom made items or specially adapted articles for the customer and sale artikelen cannot be exchanged.
​​​​​
Indemnity
 
The customer indemnifies Akómi against all third-party claims that are related to the products and/or services supplied by Akómi. 
 
Complaints
  1. The customer must examine a product or service provided by Akómi as soon as possible for possible shortcomings.
  2. If a delivered product or service does not comply with what the customer could reasonably expect from the agreement, the customer must inform Akómi of this as soon as possible, but in any case within 1 month after the discovery of the shortcomings. 
  3. Consumers must inform Akómi of this within two months after detection of the shortcomings.
  4. The customer gives a detailed description as possible of the shortcomings, so that Akómi is able to respond adequately. 
  5. The customer must demonstrate that the complaint relates to an agreement between the parties.
  6. If a complaint relates to ongoing work, this can in any case not lead to Akómi being forced to perform other work than has been agreed. 
 
 
Giving notice
  1. The customer must provide any notice of default to Akómi in writing.
  2. It is the responsibility of the customer that a notice of default actually reaches Akómi (in time). 
 
 
Joint and several Client liabilities
 
If Akómi enters into an agreement with several customers, each of them shall be jointly and severally liable for the full amounts due to Akómi under that agreement. 
 
 
 
Liability of Akómi
  1. Akómi is only liable for any damage the customer suffers if and insofar as this damage is caused by intent or gross negligence.  
  2. If Akómi is liable for any damage, it is only liable for direct damages that results from or is related to the execution of an agreement.
  3. Akómi is never liable for indirect damages, such as consequential loss, lost profit, lost savings or damage to third parties.
  4. If Akómi is liable, its liability is limited to the amount paid by a closed (professional) liability insurance and in the absence of (full) payment by an insurance company of the damages the amount of the liability is limited to the (part of the) invoice to which the liability relates.
  5. All images, photos, colors, drawings, descriptions on the website or in a catalog are only indicative and are only approximate and can not lead to any compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation.
 
 
 
Expiry period
 
Every right of the customer to compensation from Akómi shall, in any case, expire within 12 months after the event from which the liability arises directly or indirectly. This does not exclude the provisions in article 6:89 of the Dutch Civil Code.
 
 
Dissolution
  1. The customer has the right to dissolve the agreement if Akómi imputably fails in the fulfillment of his obligations, unless this shortcoming does not justify termination due to its special nature or because it is of minor significance. 
  2. If the fulfillment of the obligations by Akómi is not permanent or temporarily impossible, dissolution can only take place after Akómi is in default. 
  3. Akómi has the right to dissolve the agreement with the customer, if the customer does not fully or timely fulfill his obligations under the agreement, or if circumstances give Akómi good grounds to fear that the customer will not be able to fulfill his obligations properly. 
 
 
 
Force majeure
  1. In addition to the provisions of article 6:75 Dutch Civil Code, a shortcoming of Akómi in the fulfillment of any obligation to the customer cannot be attributed to Akómi in any situation independent of the will of Akómi, when the fulfillment of its obligations towards the customer is prevented in whole or in part or when the fulfillment of its obligations cannot reasonably be required from Akómi . 
  2. The force majeure situation referred to in paragraph 1 is also applicable - but not limited to: state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverymen or other third parties; unexpected disturbances of power, electricity, internet, computer or telecoms; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions and work stoppages. 
  3. If a situation of force majeure arises as a result of which Akómi cannot fulfill one or more obligations towards the customer, these obligations will be suspended until Akómi can comply with it. 
  4. From the moment that a force majeure situation has lasted at least 30 calendar days, both parties may dissolve the agreement in writing in whole or in part. 
  5. Akómi does not owe any (damage) compensation in a situation of force majeure, even if it has obtained any advantages as a result of the force majeure situation.
 
Modification of the agreement
 
If, after the conclusion of the agreement and before its implementation, it appears necessary to change or supplement its contents, the parties shall timely and in mutual consultation adjust the agreement accordingly. 
 
 
Changes in the general terms and conditions
  1. Akómi is entitled to amend or supplement these general terms and conditions. 
  2. Changes of minor importance can be made at any time. 
  3. Major changes in content will be discussed by Akómi with the customer in advance as much as possible.
  4. Consumers are entitled to cancel the agreement in the event of a substantial change to the general terms and conditions. 
 
Transfer of rights
  1. The customer can not transfer its rights deferring from an agreement with Akómi to third parties without the prior written consent of Akómi . 
  2. This provision applies as a clause with a property law effect as referred to in Section 3:83 (2) Dutch Civil Code. 
 
Consequences of nullity or annullability
  1. If one or more provisions of these general terms and conditions prove null or annullable, this will not affect the other provisions of these terms and conditions. 
  2. A provision that is null or annullable shall, in that case, be replaced by a provision that comes closest to what Akómi had in mind when drafting the conditions on that issue.
 
Applicable law and competent court
  1. Dutch law is exclusively applicable to all agreements between the parties. 
  2. The Dutch court in the district where Akómi is established is exclusively competent in case of any disputes between parties, unless the law prescribes otherwise.
 
Drawn up on 20 september 2019. 
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